We try our best to get back to you as soon as possible, however please check out our FAQ first. You may well find out the answer there.

Snail mail or posted letters and correspondence are not very time or cost effective. Please use email if you can.

Contact us by Email, Telephone or Snail mail

We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate
  we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:

• Email
• Online Form
• Telephone
• fax
• Snail Mail

Email:

For product information or assistance: products@crystalag.co.uk
 

For service inquiries or assistance: service@crystalag.co.uk
 

For customer support or assistance: support@crystalag.co.uk
 

We will do our best to respond to you within 24 hours, during regular business hours.
   All email correspondence is completely confidential.

Online Form:

Telephone:

Customer Care  0115 906 8007

Monday to Friday   8:00am to 5:00pm (GMT)

Saturdays, Sundays and bank holidays please leave a message. 
  A customer representative will contact you within 24 hours of the first business day.

FAX:

0115 964 8201

Snail Mail:

Send your inquiries to:

• Crystal Art Glass Ltd
• Mercury House
• Shipstones Business Centre
• North Gate, Basford
• Nottingham
• NG7 7FN
• United Kingdom